Privacy Policy
Effective date: September 28, 2026
Felicity Insurance, LLC (“Felicity Insurance,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through felicityinsure.com (the “Site”), how we use and share it, and the choices and rights you have.
Information We Collect
Information you give us. When you request a quote, fill out a contact form, call, email or apply for a job, you may give us your name, email address, phone number, city or address, and details about the insurance you need (for example, vehicles, drivers, property or business information).
Information collected automatically. When you visit the Site we and our service providers may collect your IP address, browser and device type, pages viewed, referring website and similar usage data through cookies and similar technologies.
Information from others. To prepare quotes and place coverage, we may receive information from insurance carriers, consumer reporting agencies, motor vehicle records and other sources as permitted by law.
How We Use Your Information
- To respond to your questions and provide insurance quotes and coverage options
- To submit applications to insurance carriers and service your policies
- To contact you by phone, email or text message about your request or policy
- To operate, secure and improve the Site, including protecting against spam and fraud
- To comply with legal, regulatory and licensing obligations
How We Share Your Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as needed to serve you, including with:
- Insurance carriers and wholesalers, so they can quote, underwrite and issue coverage
- Service providers who help us run our business and the Site (such as hosting, email, form and anti-spam providers), under obligations to protect it
- Government agencies, regulators or others when required by law or to protect our rights and the safety of others
- A buyer or successor in the event of a merger, sale or transfer of our business
Calls, Texts and Emails
If you give us your phone number or email, you agree that we may contact you about your inquiry or policy. Message and data rates may apply. You can opt out of marketing texts by replying STOP, and out of marketing emails by using the unsubscribe link or contacting us. We will still send messages needed to service your policy.
Cookies and Third-Party Services
The Site uses cookies and third-party services, such as Google reCAPTCHA to protect forms from spam and Google to display reviews and maps. These providers may collect information under their own privacy policies. You can control cookies through your browser settings, though some parts of the Site may not work properly without them.
Your California Privacy Rights
If you are a California resident, you may have the right to:
- Know what personal information we collect, use and disclose
- Request access to or a copy of your personal information
- Request that we correct or delete your personal information, subject to legal exceptions
- Opt out of the sale or sharing of personal information (we do not sell or share it)
- Not be discriminated against for exercising these rights
Some information we hold for insurance purposes is governed by other laws, such as the California Insurance Information and Privacy Protection Act and the Gramm-Leach-Bliley Act, and may be handled under those laws instead. To make a request, contact us using the details below. We will verify your identity before responding.
Data Security and Retention
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure. We keep personal information only as long as needed for the purposes described here or as required by law and insurance record-keeping rules.
Children’s Privacy
The Site is not directed to children under 16, and we do not knowingly collect their personal information through the Site.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Felicity Insurance, LLC
420 S Riverside Ave Unit 102, Rialto, CA 92376
Phone: +1 (888) 257-8015
Email: info@felicityinsure.com